Policies

PAYMENTS

All prices are quoted in US dollars. Canadian and overseas customers will be charged in US funds.

We accept payment through PayPal. All major credit cards may be used through PayPal without having to set up an account. If you need assistance using PayPal please contact us.

 TAXES

Canadian customers will have GST added to their orders. Customers who live in harmonized sales tax (HST) participating provinces (British Columbia, New Brunswick, Newfoundland and Labrador, Nova Scotia and Ontario) will have HST added to their orders.

The USA and other International customers are responsible for their own country/state sales taxes. They will not be added to your orders.

 DUTIES, BROKERAGE FOR USA CUSTOMERS

Goods will be shipped duty-free under the North American Free Trade Agreement, however, customers are responsible for their own sales tax, if applicable. Brokerage charges may sometimes apply to orders over $200. 

 REFUNDS & EXCHANGES

Please contact me directly within 30 days of your date of purchase to discuss any issues with orders made through my shop. Depending on circumstances exchanges and refunds may be made.

 PRIVACY

We use personal information collected from you to fulfill orders that you have requested and to include your email on our newsletter mailing list. You are able to unsubscribe from the newsletter mailing list at any time. We do not share or sell your personal information to third parties.

Please contact us at any time for any further information. We’d love to hear from you!

 SALE ITEMS 

All “Sale”, “Seconds Sale”, and “Misprints Sale” items are Final Sale.

 CUSTOM ORDERS

We are currently not taking on any custom orders at this time. Customization of our designs or products for individual purchases is also not available. Please see below for licensing inquiries.

 LICENSING

Avril Loreti | Modern Home does offer design for license or purchase of design for a flat rate. We also accept custom design requests for select projects. Please contact us to tell us more about the scope of your project. We look forward to collaborations of every kind.

CHARITABLE DONATIONS

All charitable donation requests may be directed to Avril Loreti

 PRESS

Press inquiries and sample requests may be directed to Avril Loreti. See our press page for a sampling of some of the press we’ve received over the years.

 WHOLESALE ORDERS

Wholesale orders are welcome. Please contact me for access to the online wholesale catalogue, or if you already have a password go to the Wholesale Page.