Sold items will be processed and shipped after payment clears. It takes us about 3-4 days to process your order.
The shipping price is calculated based on weight, size and location. Orders are shipped via Canada Post first class mail.
These are approximate transit times. Occasionally it takes less or more time due to the traffic flow of the season:
Canadian destinations: 4-6 business days
US destinations: 7-9 business days
International destinations: 2-3 weeks.
The shipping rates listed for each item are for first class mail and do not include tracking or insurance. If you would like either on your order please contact me and I will give you a quote for this shipping rate. I am not responsible for lost items unless insurance is purchased by the customer.
EXPEDITED SHIPPING REQUESTS
Transit times are usually about 7-9 business days for standard first class mail. If you would like your shipment expedited, send me an email and I will get you a quote on expedited shipping.
All prices are quoted in US dollars. Canadian and overseas customers will be charged in US funds.
We accept payment through paypal. All major credit cards may be used through paypal without having to set up an account. If you need assistance using paypal please contact us.
Canadian customers will have GST added to their orders. Customers who live in harmonized sales tax (HST) participating provinces (British Columbia, New Brunswick, Newfoundland and Labrador, Nova Scotia and Ontario) will have HST added to their orders.
USA and other International customers are responsible for their own country/state sales taxes. They will not be added to your orders.
INTERNATIONAL BUYERS / BUYERS OUTSIDE CANADA
Please note that international customers are responsible for any duties, brokerage fees and respective country/state taxes.
DUTIES, BROKERAGE FOR USA CUSTOMERS
Goods will be shipped duty free under the North American Free Trade Agreement, however customers are responsible for their own sales tax, if applicable. Brokerage charges may sometimes apply to orders over $200.
REFUNDS AND EXCHANGES
Please contact me directly within 30 days of your date of purchase to discuss any issues with orders made through my shop. Depending on circumstances exchanges and refunds may be made.